Sliding points are a normal market phenomenon when the market is illiquid.
When you set a stop loss or take profit pending order, your orders are triggered at the point where you are pending and converted to a market order for a deal. In the process, quotes in the market may have changed to a position that is good or bad for you, which is why the slippage occurs.
Your order is passed directly to the Clearing Center in LD4, London, to be brokered with a bank or other mobile provider, rather than after being processed by a trader, which increases the chance of slippage to some extent. But that is why we have been able to maintain the neutrality of traders and handle customer orders in an objective and fair manner. In the long run, this is good for your trading.
If you still think your order slippage is an anomaly, we'll be happy to find the specific reason for you and come up with a solution.Please submit a ticket in Trader Connect, and state your trading account number, questions, Support PIN/phone ID (click here to see what is Support PIN/phone ID), fill in the relevant information of the order and upload the attached screenshot in the Support Desk .
