Your withdrawal may be rejected due to the following reasons. Please check the notes of "Transfers-Transaction History" in Trader Office to get the specific reason.
W_FUN_OW-Ongoing Request another request is being processed
W_AML_NT-Trade Required is subject to anti-money laundering restrictions, at least one transaction is required before withdrawal
W_TT_RTN-Withdrawn Returned Bank funds were returned
W_VD_BI or W_TT_BI-Bank Info Incorrect
W_AML_DB-Different Beneficiary or Country The payee and the account holder are different, or the account is in a different country
W_FR_BI-Bank Info Incorrect Bank information is incorrect. Since your country is restricted for USD settlement, please select your local currency during withdraw. Or write "I confirm I will bear any cost if my beneficiary bank returns this USD withdraw" in memo. Please select your own currency for the withdrawal currency. If you confirm the withdrawal of USD, please note "Confirm the withdrawal of USD and bear the costs of unable to settle the refund."
W_FR_UC-Unsupported Country bank information error: Since your country is restricted for USD settlement and there are no local payment providers, please select PayPal or USDT / GUSD for your withdraw. Or write "I confirm I will bear any cost if my beneficiary bank returns This USD withdraw" in memo. The jurisdiction where your bank is located needs to be settled for receiving foreign currency, and there is no local acceptor available. Please choose PayPal or USDT / GUSD as the currency of withdrawal. If you confirm the withdrawal of USD, please note "Confirm the withdrawal of USD and bear the costs of unable to settle the refund."
For each withdrawal, we will first submit the bank information you submitted for anti-money laundering review. If you fill in the wrong bank information or are on the anti-money laundering high-risk list, you will be rejected for withdrawal. Please add a new bank account when you resubmit the withdrawal application. At the same time, in most cases, credit cards cannot be used as a receiving account for withdrawals.
In addition, according to AML/CFT requirements, the following behaviours are considered to have a high risk of money laundering, so please avoid them as much as possible (if unavoidable, we may need you to submit additional supporting materials):
1. After depositing, make a withdrawal without any transaction
2. Use a bank account in one country to deposit funds, and use a bank account in another country to withdraw funds
3. After depositing funds, multiple withdrawals will be sent to your own different bank cards
4. The deposit bank account is inconsistent with the withdrawal bank account
If you encounter any problems in this area, please submit a ticket at the Trader Connect