I have submitted an Onboarding Application. How long does it take to be processed?
Usually it takes 3 business days to process your application. However due to the high volume of application we received recently, please accept a slightly delay to be processed.
I submitted the application earlier than my friend, and my friend’s application has been approved. However mine is yet to be processed. Why is it?
We have different compliance specialists processing applications. Each of the application will be assigned and reviewed by a designated compliance specialist, so please wait a moment until your application to be processed.
Will some application be rejected due to the origin of region?
To comply the AML globally, we do have different compliance standards for each region, just like most financial institutions does. However, we will treat each application equally and independently, to fulfill your passion to trade at SeventyBrokers. Your application will be carefully reviewed according to the compliance requirement and it is which we’ve promised.
How can I check my application status?
To check the application status, please log into the trader office. If your application is pending for review, it just means we are reviewing your application and there is no action required from your side. If your application is being rejected you will see the reason, and you may upload additional documents to appeal the rejection.
Can I register any promotion before my account get approved?
Nope. You should not register any promotion until you'll have your MT5 trade account. Please do not try to apply for promotion before you have a correct account number, otherwise the application may not be submitted again with your correct account number.