In the process of online account opening and providing your income sources, you need to upload some photocopies of documents as proof materials. If you faces problems during the upload process, such as upload failure or failure to upload several times, please submit a ticket to upload materials.
In the title of the ticket, please indicate the content you uploaded, such as "Proof of Income Source", "Personal Identification", etc.
In the description of the ticket, please give a brief description of the file you uploaded. For example: "attachment is the payroll" "attachment is the bank statement containing salary income" and so on.