Deposit
- Why the BTC deposit has been completed and the transfer has not arrived?
- How long does the BTC deposit reach the account?
- What is the minimum amount of BTC deposit? How to charge BTC deposit fee?
- How to use BTC to deposit? What is the process of BTC deposit?
- Why does the deduction fail or deposit rejected when I use Visa/Master card to deposit?
- Why am I prompted to return the revised amount when I deposit?
Withdraw
- What is Routing Number? Why do I need to fill in an ABA number when I withdraw funds to a bank in the United States?
- How long does it take for USDT and other cryptocurrency withdrawals to arrive? How long does it take for PayPal to withdraw funds to the account? How long does it take for BTC withdrawal to arrive?
- How long does it take for SWIFT international wire transfer to arrive in my account?
- What is the minimum withdrawal amount? How to calculate the handling fee?
- Can I trade when I withdraw funds? Is it possible to trade during the withdrawal review process?
- How to use BTC to withdraw funds?
Internal Transfer between Accounts
- I want to transfer the money from the USD landing account to the AUD landing account. How is the transfer rate between the fund accounts determined?
- Can I transfer funds from a trading account/landing account to an mBTC landing account/trading account? Or transfer the mBTC landing account/trading account to another trading account/landing account?
- Why is there a limit on the amount of money transferred from the trading account to the landing account? What about the reminder limit?
- Why are there no funds in the landing account when submitting the withdrawal application?